Comments on: Lost in Translation http://www.westglobal.com/blog/2008/07/28/lost-in-translation/ From the creators of Vantify Thu, 10 Feb 2011 18:17:06 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Daniel Grazioli http://www.westglobal.com/blog/2008/07/28/lost-in-translation/comment-page-1/#comment-63 Daniel Grazioli Tue, 29 Jul 2008 16:51:02 +0000 http://www.westglobal.com/blog/?p=22#comment-63 Hi Brian, you are absolutely right by remarking the differences between the SAM and BSM approaches. Actually, the SAM concept can be pushed further in order to have visibility (and SLA-related automated reactions) over every single transaction "emitted" by the services that you mention. As you rightly say, to process large amounts of traffic/transactions implies some clever bits and strong horizontal scalability. In 2006 we developed a scenario (that interestingly enough we called "TAM" - Transaction Activity Monitoring). It is not my intention to "steal" your blog space with kind-of-ads urls, however you can find some info at the following url http://www.warelite.net/articles/WareLite_Transaction_Activity_Monitoring.pdf Regards daniel Hi Brian, you are absolutely right by remarking the differences between the SAM and BSM approaches. Actually, the SAM concept can be pushed further in order to have visibility (and SLA-related automated reactions) over every single transaction “emitted” by the services that you mention. As you rightly say, to process large amounts of traffic/transactions implies some clever bits and strong horizontal scalability.
In 2006 we developed a scenario (that interestingly enough we called “TAM” – Transaction Activity Monitoring). It is not my intention to “steal” your blog space with kind-of-ads urls, however you can find some info at the following url http://www.warelite.net/articles/WareLite_Transaction_Activity_Monitoring.pdf

Regards
daniel

]]> By: Brian Connell http://www.westglobal.com/blog/2008/07/28/lost-in-translation/comment-page-1/#comment-61 Brian Connell Tue, 29 Jul 2008 10:29:19 +0000 http://www.westglobal.com/blog/?p=22#comment-61 Hi Doug, thank you very much for your comment. SAM is very different than BSM in many ways. BSM is essentially a meta-data driven correlation between individual pieces of hardware, and the business activities that the hardware participates in, all stored in a big database called the CMDB. And SLAs continue to revolve around things like uptime and other technical KPI's. SAM (Service Activity Monitoring) looks at traffic at the application layer. With SAM, you can see how individual technical services operate to deliver a single business transaction. You can measure the performance of a service for all activities, or analyse to see if the service delivers different performance levels for different activities. It's a very powerful capability that shows IT Operations and Development how the application software is working in real-time, with real traffic. Obviously, to process the potentially large amounts of traffic, some clever bits are needed. Part of that answer involves using Complex Event Processing (CEP) technology. Perhaps a further blog post or white paper is required to describe the differences in more detail. Hi Doug, thank you very much for your comment.

SAM is very different than BSM in many ways. BSM is essentially a meta-data driven correlation between individual pieces of hardware, and the business activities that the hardware participates in, all stored in a big database called the CMDB. And SLAs continue to revolve around things like uptime and other technical KPI’s.

SAM (Service Activity Monitoring) looks at traffic at the application layer. With SAM, you can see how individual technical services operate to deliver a single business transaction. You can measure the performance of a service for all activities, or analyse to see if the service delivers different performance levels for different activities. It’s a very powerful capability that shows IT Operations and Development how the application software is working in real-time, with real traffic.

Obviously, to process the potentially large amounts of traffic, some clever bits are needed. Part of that answer involves using Complex Event Processing (CEP) technology.

Perhaps a further blog post or white paper is required to describe the differences in more detail.

]]> By: Doug McClure http://www.westglobal.com/blog/2008/07/28/lost-in-translation/comment-page-1/#comment-60 Doug McClure Mon, 28 Jul 2008 19:31:30 +0000 http://www.westglobal.com/blog/?p=22#comment-60 Hmm, I've never heard of this Service Activity Monitoring (SAM) term before. The appropriate term is Business Service Management (BSM). Take a look at what it is here: http://dougmcclure.net/blog/business-service-management-bsm-defined/ Tks, Doug http://dougmcclure.net Hmm, I’ve never heard of this Service Activity Monitoring (SAM) term before.

The appropriate term is Business Service Management (BSM).

Take a look at what it is here: http://dougmcclure.net/blog/business-service-management-bsm-defined/

Tks,

Doug
http://dougmcclure.net

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