<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>The BTM Blog</title>
	<atom:link href="http://www.westglobal.com/blog/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.westglobal.com/blog</link>
	<description>From the creators of Vantify</description>
	<lastBuildDate>Wed, 07 Oct 2009 22:50:37 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.8.4</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>5th EPTS Symposium thinking out loud</title>
		<link>http://www.westglobal.com/blog/2009/10/07/5th-epts-symposium-thinking-out-loud/</link>
		<comments>http://www.westglobal.com/blog/2009/10/07/5th-epts-symposium-thinking-out-loud/#comments</comments>
		<pubDate>Wed, 07 Oct 2009 22:50:00 +0000</pubDate>
		<dc:creator>Brian Connell</dc:creator>
				<category><![CDATA[Complex Event Processing]]></category>
		<category><![CDATA[EPTS]]></category>
		<category><![CDATA[5th Symposium]]></category>

		<guid isPermaLink="false">http://www.westglobal.com/blog/?p=75</guid>
		<description><![CDATA[Back from beautiful Trento in Italy where the 5th EPTS Symposium was held.  Marvelous location, and we even managed to find a really beautiful Michelin-star rated restaurant.
While it was great to meet up with some friends and colleagues, and there were some very interesting nuggets at the conference, my overall impression was one of disappointment [...]]]></description>
		<wfw:commentRss>http://www.westglobal.com/blog/2009/10/07/5th-epts-symposium-thinking-out-loud/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>But I&#8217;ve Already Got Monitoring</title>
		<link>http://www.westglobal.com/blog/2009/07/03/but-ive-already-got-monitoring/</link>
		<comments>http://www.westglobal.com/blog/2009/07/03/but-ive-already-got-monitoring/#comments</comments>
		<pubDate>Fri, 03 Jul 2009 21:46:58 +0000</pubDate>
		<dc:creator>Brian Connell</dc:creator>
				<category><![CDATA[Business Activity Monitoring]]></category>
		<category><![CDATA[Business Service Management]]></category>
		<category><![CDATA[Complex Event Processing]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Service Experience]]></category>
		<category><![CDATA[BAM]]></category>
		<category><![CDATA[Monitoring]]></category>
		<category><![CDATA[premptive]]></category>

		<guid isPermaLink="false">http://www.westglobal.com/blog/?p=67</guid>
		<description><![CDATA[A partner of ours returned from a meeting recently with the reaction from the prospect of &#8220;I already monitor my systems, why do I need more monitoring?&#8220;.  Great question.
I get that a lot. It&#8217;s a normal reaction. Usually from the IT Operations Director who has spent considerable sums of money on monitoring to date, and [...]]]></description>
		<wfw:commentRss>http://www.westglobal.com/blog/2009/07/03/but-ive-already-got-monitoring/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Using twitter to spot flu trends</title>
		<link>http://www.westglobal.com/blog/2009/03/05/using-twitter-to-spot-flu-trends/</link>
		<comments>http://www.westglobal.com/blog/2009/03/05/using-twitter-to-spot-flu-trends/#comments</comments>
		<pubDate>Thu, 05 Mar 2009 22:04:47 +0000</pubDate>
		<dc:creator>Des Carbery</dc:creator>
				<category><![CDATA[Business Service Management]]></category>
		<category><![CDATA[Complex Event Processing]]></category>
		<category><![CDATA[CEP]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://www.westglobal.com/blog/?p=53</guid>
		<description><![CDATA[A friend of mine has been tweeting about a very interesting use of Twitter.
Paul Watson responded to the challenge from DIYcity to build &#8220;an early warning system for outbreaks of flu, colds and other communicable disease at the city level&#8221;.
Paul&#8217;s design is to correlate twitter trends and location information to identify when people start talking [...]]]></description>
		<wfw:commentRss>http://www.westglobal.com/blog/2009/03/05/using-twitter-to-spot-flu-trends/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>High Tech Fortune Telling?</title>
		<link>http://www.westglobal.com/blog/2009/02/28/high-tech-fortune-telling/</link>
		<comments>http://www.westglobal.com/blog/2009/02/28/high-tech-fortune-telling/#comments</comments>
		<pubDate>Sat, 28 Feb 2009 14:07:35 +0000</pubDate>
		<dc:creator>Brian Connell</dc:creator>
				<category><![CDATA[Business Activity Monitoring]]></category>
		<category><![CDATA[Complex Event Processing]]></category>
		<category><![CDATA[Customer Experience]]></category>

		<guid isPermaLink="false">http://www.westglobal.com/blog/?p=45</guid>
		<description><![CDATA[I was recently giving a presentation to a rather large utility provider, and was asked the question &#8220;But why do I need real-time?&#8221;
Good question.  And a very difficult question to answer correctly in most cases.  There&#8217;s lots of answers that address the requirement &#8211; in theory.  Take your pick from the ones I come across most [...]]]></description>
		<wfw:commentRss>http://www.westglobal.com/blog/2009/02/28/high-tech-fortune-telling/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Causality, Context, and &#8220;Heavy Snow in Madrid&#8221;</title>
		<link>http://www.westglobal.com/blog/2009/01/31/heavy_snow_in_madrid/</link>
		<comments>http://www.westglobal.com/blog/2009/01/31/heavy_snow_in_madrid/#comments</comments>
		<pubDate>Sat, 31 Jan 2009 13:43:57 +0000</pubDate>
		<dc:creator>Brian Connell</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[airport]]></category>
		<category><![CDATA[causality]]></category>
		<category><![CDATA[madrid]]></category>
		<category><![CDATA[nigel]]></category>
		<category><![CDATA[spain]]></category>

		<guid isPermaLink="false">http://www.westglobal.com/blog/?p=39</guid>
		<description><![CDATA[Sometimes (and most especially it seems in Europe), bad weather can bring a country to a standstill.  Not long ago, some snow fell in Madrid (pretty rare) and resulted in what appeared to be a national emergency including shutting down the airport for a small period.  The following is an email written by one of [...]]]></description>
		<wfw:commentRss>http://www.westglobal.com/blog/2009/01/31/heavy_snow_in_madrid/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Event and data gluttons</title>
		<link>http://www.westglobal.com/blog/2008/11/10/event-and-data-gluttons/</link>
		<comments>http://www.westglobal.com/blog/2008/11/10/event-and-data-gluttons/#comments</comments>
		<pubDate>Mon, 10 Nov 2008 13:39:39 +0000</pubDate>
		<dc:creator>Des Carbery</dc:creator>
				<category><![CDATA[Business Activity Monitoring]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Event Gluttons]]></category>
		<category><![CDATA[Feeds]]></category>
		<category><![CDATA[PubSub]]></category>
		<category><![CDATA[REST]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://www.westglobal.com/blog/?p=37</guid>
		<description><![CDATA[Twitter provide nice APIs that allow users access to their data. There&#8217;s a whole bunch of interesting applications built on top of this data, most of them gimmicks while a few have serious potential. One of the ways of accessing the twitter data is via the Twitter Firehose which is supposed to be the entire [...]]]></description>
		<wfw:commentRss>http://www.westglobal.com/blog/2008/11/10/event-and-data-gluttons/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>One-by-one can still be CEP</title>
		<link>http://www.westglobal.com/blog/2008/10/31/one-by-one-can-still-be-cep/</link>
		<comments>http://www.westglobal.com/blog/2008/10/31/one-by-one-can-still-be-cep/#comments</comments>
		<pubDate>Fri, 31 Oct 2008 14:57:28 +0000</pubDate>
		<dc:creator>Brian Connell</dc:creator>
				<category><![CDATA[Complex Event Processing]]></category>
		<category><![CDATA[EPTS]]></category>
		<category><![CDATA[CEP]]></category>
		<category><![CDATA[Event Cloud]]></category>
		<category><![CDATA[One-by-one]]></category>
		<category><![CDATA[sets of events]]></category>

		<guid isPermaLink="false">http://www.westglobal.com/blog/?p=35</guid>
		<description><![CDATA[Having read Opher&#8217;s excellent blog posting on describing CEP maturity models, I found that while I agreed with Opher&#8217;s descriptions of differences between messaging and events, I disagreed with describing phase 3 of CEP as &#8220;towards looking at &#8216;event clouds&#8217; instead of events one-by-one&#8221;.

The glossary notes on the definition of an event cloud says that [...]]]></description>
		<wfw:commentRss>http://www.westglobal.com/blog/2008/10/31/one-by-one-can-still-be-cep/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>&#8220;So what do you actually do?&#8221;</title>
		<link>http://www.westglobal.com/blog/2008/10/13/so-what-do-you-actually-do/</link>
		<comments>http://www.westglobal.com/blog/2008/10/13/so-what-do-you-actually-do/#comments</comments>
		<pubDate>Mon, 13 Oct 2008 09:33:32 +0000</pubDate>
		<dc:creator>Des Carbery</dc:creator>
				<category><![CDATA[Business Activity Monitoring]]></category>

		<guid isPermaLink="false">http://www.westglobal.com/blog/?p=31</guid>
		<description><![CDATA[&#8220;So what do you actually do?&#8221;
That dreaded question! I&#8217;ve moved job recently and I&#8217;m hearing it a lot.
One of the great thing about working at WestGlobal is that now it&#8217;s an easier question to answer. I used to work on SOA products. Need I say more?
Like with most questions, the response to &#8220;So what do [...]]]></description>
		<wfw:commentRss>http://www.westglobal.com/blog/2008/10/13/so-what-do-you-actually-do/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Aligning IT with the Business</title>
		<link>http://www.westglobal.com/blog/2008/09/10/aligning-it-with-the-business/</link>
		<comments>http://www.westglobal.com/blog/2008/09/10/aligning-it-with-the-business/#comments</comments>
		<pubDate>Wed, 10 Sep 2008 16:13:45 +0000</pubDate>
		<dc:creator>Brian Connell</dc:creator>
				<category><![CDATA[Business Activity Monitoring]]></category>
		<category><![CDATA[Business Service Management]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Service Experience]]></category>
		<category><![CDATA[align it with the business]]></category>
		<category><![CDATA[BAM]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[experience]]></category>

		<guid isPermaLink="false">http://www.westglobal.com/blog/?p=29</guid>
		<description><![CDATA[Many vendors use variations of the concept of enabling an enterprise to &#8220;Align IT with the Business&#8221;.  For example, products to help to manage IT from the perspective of the Business and to do more of what drives the business and less of what doesn&#8217;t.  Or to view your IT as an engine [...]]]></description>
		<wfw:commentRss>http://www.westglobal.com/blog/2008/09/10/aligning-it-with-the-business/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Qualitative Service Monitoring</title>
		<link>http://www.westglobal.com/blog/2008/08/14/qualitative-service-monitoring/</link>
		<comments>http://www.westglobal.com/blog/2008/08/14/qualitative-service-monitoring/#comments</comments>
		<pubDate>Thu, 14 Aug 2008 19:13:31 +0000</pubDate>
		<dc:creator>Brian Connell</dc:creator>
				<category><![CDATA[Business Activity Monitoring]]></category>
		<category><![CDATA[Business Service Management]]></category>
		<category><![CDATA[EPTS]]></category>
		<category><![CDATA[BAM]]></category>
		<category><![CDATA[BSM]]></category>
		<category><![CDATA[citt]]></category>
		<category><![CDATA[QSM]]></category>
		<category><![CDATA[qualitative]]></category>
		<category><![CDATA[SAM]]></category>

		<guid isPermaLink="false">http://www.westglobal.com/blog/?p=25</guid>
		<description><![CDATA[
The evolution of enterprise monitoring has evolved greatly in recent years by focusing on the service being delivered to the Business rather than the health of the underlying IT infrastructure. We have ITIL and ISO20000 frameworks and certification to learn how to align the services to Business needs, and we also have CMDB and BSM [...]]]></description>
		<wfw:commentRss>http://www.westglobal.com/blog/2008/08/14/qualitative-service-monitoring/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
	</channel>
</rss>
