Smart Alerting: Only as Good as your Parameters

I have just read an article about the devastating tornadoes in the USA. The article came from the website of AWARE , an independent forum that brings together thought leaders and practitioners in the public safety and emergency management fields. The article analysed the effectiveness of various alerting systems during the recent emergency.

This excerpt from the report caught my eye as its importance is no less in the area of IT enterprise management.

Though alerting centers on the provision of information about a situation to the public, it bears mentioning that the success of alerting is wholly dependent upon timely and quality information before the alert is sent. This is where prediction and analytics come into play.

Increasingly we are seeing that traditional IT alerting mechanisms, which rely largely on static parameters to define our alerting conditions, are wholly inadequate. Whats needed is a more tightly-coupled relationship between the analytical data being collected across the enterprise and the alerts conditions being constructed.

At WestGlobal the quality of the information we collect across the enterprise is central to our ability to react to pending issues. Our research has allowed us to evolve our alerting mechanisms to reflect the dynamic nature of the everchanging data flowing through your systems. If you are interested in finding out more have a look at the video and contact us to see a demo.

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