Category Archives: General

The right kind of video can deliver a message faster and more effectively than pages of web text. But how do you start? We’ve just recently just finished this promotional video for Vantify. Essentially, it was collaboration between Graphic Mint, … Continue reading

Posted in Business Transaction Monitoring, Customer Experience, General, Service Experience | Leave a comment

Here’s 5 of our favorite tips we’ve gathered over the years to assist you in getting the most from your Business Transaction Monitoring solution: Start out by identifying your key transactions and Services.  Be selective.  Too much noise in terms … Continue reading

Posted in BTM, Business Activity Monitoring, Business Service Management, Business Transaction Monitoring, General, SDP, Service Delivery Monitoring, Service Experience | Tagged , , | Leave a comment

It’s easier than you might think to simply not keep up with a blog. Before you know it, it’s been 12 months or more since the last update. We’ve decided to restart blogging again, mainly because people have made nice … Continue reading

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Sometimes (and most especially it seems in Europe), bad weather can bring a country to a standstill.  Not long ago, some snow fell in Madrid (pretty rare) and resulted in what appeared to be a national emergency including shutting down … Continue reading

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Twitter provide nice APIs that allow users access to their data. There’s a whole bunch of interesting applications built on top of this data, most of them gimmicks while a few have serious potential. One of the ways of accessing … Continue reading

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The Event Processing Technical Society (EPTS) has been officially launched, and the website is at http://www.ep-ts.com. A lot of credit has to go to Opher Etzion (http://epthinking.blogspot.com/) for being the main driving force and organizer behind the scenes, but there … Continue reading

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I am delighted to announce the launch of our new BAM Blog. I hope over the coming weeks and months that you find it an excellent resource for cutting edge information and debate on the developments of Business Activity Monitoring. … Continue reading

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